Terms of Service

Last updated: October 18, 2026

This is a plain-language summary of the terms for using the AltShield Discord bot and this website ("the Service"). It is not a substitute for legal advice - if you operate AltShield commercially or at scale, you may want a lawyer to review this before relying on it.

1. Acceptance

By adding AltShield to a Discord server, logging into the dashboard, or completing verification through AltShield, you agree to these Terms. If you don't agree, don't use the Service.

2. What AltShield does

AltShield is a Discord bot that verifies new server members against rules a server admin configures (for example: minimum Discord account age, Steam/Twitch account checks, Roblox account details, a minimum World of Warcraft character level via Battle.net, a connected Epic Games or Google account), and can flag or block accounts that appear to be duplicates ("alts") of an account already used to verify elsewhere. Server admins configure and manage these rules through the web dashboard at this domain.

3. Eligibility

You must meet Discord's own minimum age and account requirements to use Discord at all, and by extension to use AltShield. AltShield does not independently verify your age beyond whatever a server's rules happen to check (e.g. account age), and does not collect or ask for a date of birth.

4. Connecting Discord / Steam / Twitch / Roblox / Battle.net / Epic Games / Google / Riot Games

Verification uses the official OAuth login flow for Discord and, where a server requires it, Steam, Twitch, Roblox, Battle.net, Epic Games, Google, and/or Riot Games. AltShield never sees or asks for your password on any of these platforms - logging in happens entirely on Discord's, Steam's, Twitch's, Roblox's, Battle.net's, Epic Games', Google's, or Riot's own site (Riot Sign-On). Battle.net, Epic Games and Google are handled differently from every other platform here: AltShield never stores your Battle.net, Epic Games or Google account data at all, not even temporarily - only a one-way keyed hash of your account ID is kept, solely to detect the same account being used to verify more than one Discord account. See the Privacy Policy for exactly what account data is read and stored as a result.

5. If you run a server using AltShield

You're responsible for:

• The verification rules, messages, and role assignments you configure, including the bot's name, avatar, colors and titles - AltShield applies whatever you set up. Custom branding must not break these Terms or Discord's rules (no impersonating Discord or its staff, no hateful, sexual or misleading content, no phishing links), and we may reset or remove it without notice.
• Complying with Discord's own Terms of Service and Community Guidelines, and with Steam's/Twitch's/Roblox's/Blizzard's/Riot's terms if you enable checks based on them.
• Which action you configure for alt-account detection matches (block / flag / manual review / kick / ban) - "kick" and "ban" have AltShield automatically remove the member from your server the moment a match is found, so you're responsible for that being an appropriate response on your server before turning it on.
• Telling your members, if relevant under laws that apply to you, that verification involves connecting third-party accounts and that some account data is stored - the Privacy Policy is written so you can point members to it directly.

6. Acceptable use

You agree not to:

• Try to bypass, exploit, or manipulate the verification or alt-detection logic to impersonate someone else or evade a ban.
• Use the dashboard or its data (including alt-detection matches) to harass, dox, or take action against someone outside of normal, good-faith server moderation.
• Attempt to disrupt, reverse-engineer for malicious purposes, or overload the Service (automated scraping, credential stuffing against the OAuth flows, etc.).

7. Plans

AltShield offers a Free plan and a Plus plan (see the documentation for what each includes). Plus is purchased and billed through Stripe, our payment processor - AltShield never sees or stores your card details, Stripe's own hosted Checkout and Customer Portal pages handle that directly. A server's plan reflects whether an active Plus subscription currently exists for it, and can also be changed directly by whoever operates the bot for you. Plus renews automatically every billing period until it is cancelled. Removing the bot from a server does not cancel the subscription by itself: if the bot has been gone for more than 24 hours, we set the subscription to end at the close of the period already paid (the server keeps Plus until then and is not charged again), and adding the bot back before that cancels the scheduled end. Whoever bought a subscription can manage or cancel it at any time from the Subscriptions page of the dashboard, even without Manage Server permission on that server.

8. Service provided "as is"

AltShield is provided without warranties of any kind, express or implied - including that it will be uninterrupted, error-free, or that its checks (e.g. alt-account detection) will be perfectly accurate. Third-party services it depends on (Discord, Steam, Twitch, Roblox, Blizzard, Riot, and their APIs) are outside our control and can change or go down without notice.

To the fullest extent permitted by law, the operator of AltShield is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including moderation decisions made using its output.

9. Removing the bot / ending use

A server admin can remove AltShield from their server at any time via Discord's own server settings. We may also suspend or remove the Service from a server that violates these Terms or Discord's policies.

10. Changes to these Terms

These Terms may be updated from time to time; the "Last updated" date above will change when they do. Continuing to use AltShield after an update means you accept the revised Terms.

11. Contact

Questions about these Terms: support@alt-shield.com